InfinitumIT Incident Response (IR) is an end-to-end response process that brings your operations back online as quickly as possible during an active cyber attack. Our first-response SLA is 15 minutes; remote triage starts within 1 hour and on-site response within 4 hours.
Our approach
- Triage: Quickly establish the scope, impact area, and timeline of the incident.
- Containment: Stop the attack from spreading and isolate affected systems.
- Eradication: Clean persistence mechanisms, malware, and backdoor access.
- Recovery: Restore systems to a verified-clean state.
- Lessons Learned: Root cause analysis and hardening recommendations against future attacks.
Deliverables
- Hourly status briefings and a board-level report
- Root cause analysis (RCA) and technical response document
- Forensic report (if required for legal proceedings)
- 30-day hardening recommendations
If you are under attack, fill out the Under Attack form and our team will reach you within 15 minutes.
